Shipping and Delivery Policy
Shipping and Delivery Policy
Shipping Methods: We offer several shipping methods to ensure your aquarium products are delivered efficiently and securely. The available options may include standard shipping, express shipping, or local pickup. The specific shipping methods and associated costs will be displayed during the checkout process.
Shipping Zones: We currently ship to customers within the INDIA.
Processing Time: Orders are typically processed and prepared for shipping within 1-2 business days of the order being placed. However, please allow for some variation during high-demand periods or promotions.
Shipping Times: The estimated delivery times will depend on the shipping method you choose and your location. We will provide an estimated delivery window at the time of purchase. Keep in mind that unforeseen circumstances, such as weather conditions or carrier delays, may affect the actual delivery date.
Shipping Costs: Shipping costs are determined by the weight, dimensions, and destination of the package. These costs will be displayed during the checkout process. Please review them carefully before finalizing your order.
Tracking Information: Once your order is shipped, you will receive a tracking number that allows you to monitor the progress of your delivery. You can use this information to check the status and expected delivery date of your package.
Damaged or Missing Items: In the rare event that your package arrives with damaged or missing items, please contact our customer support immediately. We will work to resolve the issue and either replace the damaged item or offer a refund, as appropriate.
Local Pickup: For customers who prefer to pick up their orders in person, we offer a local pickup option. Please coordinate with our team to arrange a convenient pickup time and location.
Returns and Exchanges: Please refer to our Returns and Refunds Policy for detailed information on returns, exchanges, and refunds.
Delivery Restrictions: Certain aquarium products may have shipping restrictions due to their size, weight, or content. Please be aware of these restrictions when making your purchase. We will do our best to communicate any such restrictions on the product pages.
Contact Information: If you have any questions or concerns regarding shipping and delivery, please don’t hesitate to reach out to our customer support team. You can contact us through [contact information], and we will be happy to assist you.